SMS Terms & Conditions
Brain-Grow LLC · 51 East 73th Street, New York, ny, 10021
Agreement
By providing your mobile phone number to Brain-Grow LLC through our enrollment or account forms and affirmatively opting in, you agree to receive text messages (SMS) at that number from us for the purposes described in our SMS Privacy Policy.
Types of messages you'll receive
- Appointment and session reminders
- Schedule changes and cancellations
- Billing notifications and payment links
- Account-related replies from our staff
- Promotional and marketing messages about our services, programs, events, and offers — only if you've opted in to receive them
Message frequency and rates
Message frequency varies — typically a small number of messages per month, tied to your scheduled activity and account events. Message and data rates may apply depending on your mobile plan. Your carrier, not Brain-Grow LLC, is responsible for any charges from your plan.
How to opt out or get help
You may opt out at any time by replying STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to any message from us. You'll receive a single confirmation reply, then no further SMS from us unless you opt back in. Reply HELP or INFO for assistance. You can opt back in by replying START, YES, or UNSTOP.
Your content
Messages you send to us may include information related to your account, attendance, or scheduling. Please do not send sensitive personal information (such as government ID numbers, full credit card numbers, or medical records) via SMS — carriers and SMS providers are not the appropriate channel for that data.
Changes to these terms
We may update these terms from time to time. Material changes will be communicated in advance. Continued participation in SMS after an update constitutes acceptance of the updated terms.